Refund Policy
Last updated: May 23, 2026
This Refund Policy applies to purchases of Student Success Pack.
Student Success Pack is a digital product delivered after purchase.
1. Digital Product Refund Policy
Because Student Success Pack is a digital product, refunds may be limited once the files have been accessed, downloaded or delivered.
Please review the product description, included files and compatibility information before purchasing.
2. Refund Eligibility
Refund requests may be reviewed case by case.
A refund may be considered if:
- You were charged more than once for the same purchase
- You purchased but did not receive access to the product
- There is a technical delivery issue that cannot be resolved
- The wrong product was delivered
3. Non-Refundable Cases
Refunds are generally not provided if:
- The digital files were successfully accessed or downloaded
- You changed your mind after purchase
- You expected a physical product, although the website states this is digital
- You expected coaching, tutoring, official exam preparation or guaranteed academic results
- You did not read the product description before purchase
4. Access Issues
If you cannot access your files, contact support first.
Email: support@studentsuccesspack.online
We will help you access the product as quickly as possible.
5. Refund Request Timeframe
Refund requests should be submitted within 7 days of purchase.
Requests submitted after this period may not be eligible for review.
6. How to Request a Refund
To request a refund review, email: support@studentsuccesspack.online
Include:
- Your purchase email
- Order/payment reference if available
- Date of purchase
- Description of the issue
- Screenshot if relevant
7. Processing
If a refund is approved, it will be processed through the original payment method where possible.
Processing time may depend on the payment provider and your bank.
8. Consumer Rights
Nothing in this policy limits any rights you may have under applicable consumer protection laws.
9. Contact
For refund questions, contact: support@studentsuccesspack.online